Shipping & Returns

Shipping

1. Where do you ship to?

  • CURRENTLY WE ARE SOLEY SHIPPING INSIDE THE LOWER 48 OF THE UNITED STATES, bringing the best of Bay Street Bodega to vintage lovers across the COUNTRY. Whether you're in the heart of Charleston or on the other side of the STATES, we've got you covered.

2. How long will it take for my order to arrive?

  • We process orders within 1-3 business days. U.S. shipping typically takes 3-7 business days, while international orders may take 7-21 days depending on your location. You’ll receive a tracking number to keep an eye on your vintage treasure as it makes its way to you.

3. What are the shipping costs?

  • Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free shipping on U.S. orders over [$100].

4. Do you offer expedited shipping?

  • Yes, we offer expedited shipping options for those who just can’t wait to get their hands on our vintage pieces. Select your preferred shipping method at checkout, and we’ll make sure your order is fast-tracked to you.

5. What if my package is lost or damaged?

  • While we take every precaution to ensure your order arrives safely, we know things happen. If your package is lost or arrives damaged, please contact us immediately. We’ll work with the carrier to resolve the issue and ensure you’re taken care of.

Returns

1. What is your return policy?

  • Due to the unique and one-of-a-kind nature of our vintage items, all sales are final. We encourage you to review all details carefully before purchasing. If you have any questions or concerns about an item, feel free to contact us for more information before completing your purchase.

2. What if my item doesn’t fit or isn’t as described?

  • We strive for accuracy in our descriptions and measurements, but if something isn’t quite right, please reach out within 48 hours of receiving your order. While we don’t accept returns, we’ll do our best to work with you on a solution, whether that’s store credit or a possible exchange.

3. Can I cancel or modify my order after it’s been placed?

  • Once an order is placed, we begin processing it right away. If you need to make changes, contact us as soon as possible, and we’ll do our best to accommodate your request before the item ships.

4. How do you handle exchanges?

  • Because each item in our store is unique, we don’t offer direct exchanges. However, if there’s an issue with your order, please let us know. We’ll explore possible options, such as store credit, to ensure you’re satisfied with your experience at Bay Street Bodega.

5. What should I do if I receive the wrong item?

  • If there’s been a mix-up with your order, contact us immediately. We’ll make sure the correct item is sent to you as quickly as possible, along with a prepaid return label for the incorrect item.